Free collection for customers who switch to us or pay in advance

We offer a free collection service for customers who are paying in advance for a storage period of six months or more, or for any customers who are moving from a (rival) storage facility, whether they are paying in advance or not.

We also offer a discounted collection service for customers who are paying in advance for between three and five months.  The price for this service depends on how far you are away from us and how much you need to store.  Please call us for more details.

Please note that these offers are subject to:

• Location - generally speaking, anywhere between London and the south coast, or within 20 miles of our sites in Glasgow, Birmingham and Bradford will qualify. Please ask if you’re not sure (or are looking for a favour!).

• Accessibility - the goods must be packed and easily accessible, preferably on the ground floor.  We'll need to check this with you when you book.

• Availability - as a rule, we are only able to offer free or discounted collection service on Mondays - Fridays.

Storage rooms: For a normal collection, we send one man and a van. We require that the customer helps to load the van and unload again at the storage facility - it's a team effort! This means that the customer does need to come with us to the storage facility; you'll also want to put your padlock on the room, and there's some paperwork to complete. Please let us know if the above presents a problem - we can supply some extra pairs of hands if necessary.

Storage containers: We require that the customer helps to load the van at your home or office; we will unload the container at the warehouse, so the customer does not need to come with us. At present, containers are only available in London and the South East of England, and are all stored at our Horsham facility.

Free Van Hire

We offer a free van hire service for customers who are taking storage for a month or more. We offer a Transit van for a day during the week (value £49); alternatively you can take a larger van and we’ll put that money towards the total. This service is only available from Horsham.